Can I contact my repair engineer directly?

YES.

For your repair, when we send you confirmation of your repair booking, we also include the contact details for your engineer.

For your annual service, our engineers will reach out to you directly to schedule the appointment. During this interaction, you will receive their contact details, allowing you to communicate with them if needed.

In the meantime, if you need to contact us regarding your service or repair, please visit our contact page https://www.hometree.co.uk/contact/.